Modular services that can be contracted individually or as an integrated managed service
Six core services cover the technology lifecycle from consulting and project delivery through maintenance, spares, relocation, outsourcing and responsible asset disposition. Each one can be taken on its own or folded into a single accountable service model.
Infrastructure maintenance
Server, network and storage support covering diagnostics, on-site intervention, spare management, remote support and SLA-backed maintenance. Coverage extends to post-warranty, end-of-service and end-of-life equipment across mixed-vendor estates.
- Protect service continuity on infrastructure the OEM no longer supports
- Reduce infrastructure support cost without losing SLA coverage
- Replace several OEM contracts with one accountable support arrangement
Hardware sales & rental
Supply of spare parts, fully configured systems, remarketed hardware and lifecycle replacement options where appropriate. Catalogue stock is held with international shipment, warranty tests and storage across Europe and Asia.
- Source parts for platforms that are no longer commercially available
- Take delivery of systems configured and warranty-tested before shipment
- Use remarketed hardware to defer or avoid a full refresh
IT equipment relocation
Site moves, recovery planning, equipment handling and configuration validation, including relocation in cases of force majeure. Work is planned around service windows and validated on arrival before handover.
- Move a data-centre or office estate with a documented recovery plan
- Keep configuration integrity verified from de-rack to re-commissioning
- Hold a relocation option in reserve for unplanned site events
Recycling & asset disposition
Collection, salvage and transport, revaluation, reprocessing and destruction reporting or certification for end-of-life assets. Serviceable equipment is reused or remarketed where appropriate to reduce replacement demand.
- Recover residual value through revaluation and remarketing
- Evidence disposal with destruction reports and certificates
- Include disposition records in service reporting where requested
Technology outsourcing
Managed technical resources and operational support that allow client teams to focus on strategic priorities. Models cover infrastructure, applications, service desk, field engineering and outsourced technical resources.
- Add named technical resources without permanent headcount
- Cover service desk and field engineering under one agreement
- Release internal teams from routine operational load
Project & professional services
Consulting, requirements analysis, solution design, implementation, migration, training, PMO and technical governance. Delivery runs from transition and discovery through service design, implementation and steady-state operation.
- Validate the installed base before committing to a support scope
- Work to documented scope, responsibilities, acceptance criteria and SLA targets
- Keep local project and service management in Thailand
How the services are contracted
The service model can be scaled from on-demand interventions to a multi-year managed service. Scope can include a dedicated service desk, named service manager, engineer coverage, local spare buffers, escalation management and periodic service governance.
Project
Defined scope, plan, acceptance criteria and change control for a fixed deliverable.
On-demand
Interventions bought as needed, suited to large, heterogeneous or project-specific estates.
Maintenance
Contracted coverage with an agreed SLA, spares arrangement and support hours.
Managed service
Multi-year operation with service desk, named service manager, reporting and governance.
Resource-based
Technical resources supplied and managed against agreed responsibilities.